What Planaroo keeps
Your budget numbers are never on our server in a form we can read. These are the only things that leave your phone, and only if you turn them on.
Pay, costs, bills, goals, debts, the paydays you've filled, your settings and payday reminders. Stored only in the app on your phone. Deleting the app deletes them too.
A copy of the shared budget, locked on your phone before it's sent, plus a random ID for each phone sharing it. The key is only in your invite link, so we can't read it.
A locked copy of your budget so a new phone can get it back. It's stored under a name worked out from your code and your recovery word. We never have the word, so we can't open it or even tell whose it is.
A number of days, a first name if you typed one, and a scrambled version of your access code. Never any amounts.
Your code and a random ID for each phone that has used it, so we can count phones against the code's limit.
Apple or Google take the payment. RevenueCat, the service we use to check who has a plan, keeps your purchase history under a random customer ID. No name, email or card details.
We also count how Planaroo is used, with a random ID and never an amount, a name or an email. Those counts can't be linked back to you and are deleted after six months. If you bought Planaroo on planaroo.com.au, your order (name, email and what you bought) is kept for as long as Australian tax law needs us to keep business records. The full detail is in our privacy policy.
Delete it in the app
This deletes everything above that Planaroo can reach from your phone, then clears the phone.
- Open Planaroo and tap Settings at the top of the Home screen.
- Under Your data, tap Delete my data. The app shows exactly what will be deleted from this phone and from our server.
- Want to keep a copy for yourself? Tap Save a backup file first. The file is yours and stays wherever you save it.
- Tap Delete my data, then Yes, delete everything. Planaroo takes you off the board, deletes your locked copy, takes this phone out of couples sync and clears everything on the phone.
One thing stays on the phone: the date your free trial started, so deleting your data can't restart the trial. It's a date and nothing else.
If someone is still sharing your budget through couples sync, they keep their own copy. The shared copy on our server is deleted when the last phone leaves. You need internet for this. If Planaroo can't reach our server, nothing is deleted until you try again, because the keys to your copies are on your phone.
Using Planaroo in a web browser at planaroo.com.au/app? Turn off couples sync and the locked copy there, take yourself off the board, then clear the site's data in your browser settings. Or email us.
Apple and Google bill Pro and Household, so your plan keeps renewing until you cancel it with them. On iPhone: open Settings, tap your name, then Subscriptions. On Android: open the Play Store, tap your profile picture, then Payments & subscriptions, then Subscriptions.
No longer have the app? Email us
Send an email to hello@planaroo.com.au with the subject Delete my data. To help us find what's yours, include whichever of these you have:
- Your access code (it's in your order email), or the email address you ordered with
- Your member number, if you subscribed through the App Store or Google Play (it's in the app under Settings)
- Whether you used couples sync, a locked copy or the days board
With your access code we can delete your place on the board, the phones counted against your code and any shared budget started with it. We'll email you when it's done. A locked copy can't be found without your recovery word, and we'll never ask you for it. To delete one, install Planaroo again (it's free to download), tap New phone? Get your numbers back, then use Settings, Delete my data.
Email hello@planaroo.com.auPlanaroo is made by Siezar De Waal · ABN 36 318 413 406 · Cairns, Queensland.